Support
Answers to common questions about Scentline. If yours isn't here, write to us and we'll reply as soon as we can.
Free trial and cancelling
Premium starts with a 14-day free trial on the annual plan. To cancel, open the Settings app › your name › Subscriptions › Scentline at least 24 hours before the trial ends; you won't be charged. You can also open this page from Scentline › Settings › Premium › Manage Subscription.
Refunds
Payments are handled by Apple, so refunds are too. Request one at reportaproblem.apple.com, or from Scentline › Settings › Premium › Request a Refund.
Restore and Family Sharing
Premium follows your Apple Account. On a new device, open Settings › Premium › Restore Purchases. The annual plan and the lifetime purchase both work with Family Sharing.
Our promise
Features you paid for are never moved behind a new paywall. Free features are never removed.
Wind from, and where your scent goes
Wind is always named by where it comes from: “from NW 315°” blows toward the southeast. Arrows and scent cones point the way the air moves, downwind of your stand.
Hunting hours are your rule
Scentline counts down to the hours you set for each spot, from sunrise, sunset, civil twilight or a clock time. They are your own rule. Check current regulations. Not legal advice. First and last light are calculated civil twilight, not hunting hours.
Time zones and clock changes
Every time is shown in the spot's own time zone, also when you travel. On the days the clocks change, offsets such as “30 minutes after sunset” stay 30 real minutes.
Offline and data age
Scentline opens from the last forecast and always shows how old it is. Sun, moon and your hours are calculated on your device and work without signal. Open the app before you lose signal so the forecast is fresh.
iCloud sync and Recently Deleted
With iCloud on, spots and stands sync across your iPhone and iPad. Deleted spots stay in Recently Deleted for 30 days, so you can bring them back.
Apple Weather
Forecasts come from Apple Weather and can be wrong, especially wind in hills and under trees. The Apple Weather mark and the link to its other data sources appear wherever weather data is shown.
Accessibility
Scentline supports VoiceOver, Voice Control, Larger Text, Dark Mode and Reduce Motion, and never uses colour alone: every verdict has an icon and a word. If something doesn't work for you, please tell us.